Terms of Service
This is an English translation for convenience. The German version applies in case of discrepancies.
1. Scope and provider
These terms govern the use of Offervity (the “Service”), provided by Jonas Scheffner (“we”, “us”). Contact: contact@offervity.com. Further details are in the legal notice. The Service is aimed at businesses (entrepreneurs within the meaning of § 14 German Civil Code); anyone using it on behalf of a company warrants that they are authorised to represent that company.
2. Description of the Service
Offervity is a web-based software (SaaS) that lets you capture customer inquiries, analyse them with AI support and turn them into quotes including a PDF. It also offers customer, lead and follow-up management. The available feature set depends on the selected plan (see pricing).
3. Registration and user account
Using the Service requires an account. You must provide accurate information and keep it up to date. By registering and continuing to use the Service you accept these terms.
4. Responsibility for credentials
Credentials must be kept confidential. You are responsible for activity carried out under your account. Please notify us immediately if you suspect misuse.
5. Free plan
The free plan is limited in scope (in particular a limited number of AI analyses and quotes, and a small Offervity reference in generated PDFs). No payment data is required.
6. Professional subscription
The paid Professional subscription unlocks the full feature set and is billed monthly or annually in advance. It renews automatically for the same period until cancelled.
7. Prices and payment processing
Prices are shown on the pricing page. Our order process is conducted by our online reseller Paddle.com Market Ltd. Paddle.com is the Merchant of Record for all our orders; Paddle handles order-related customer inquiries and returns. The Paddle Checkout Buyer Terms apply in addition to payment, billing, taxes and refunds. See also our refund policy.
8. Term and cancellation
Subscriptions can be cancelled at any time with effect from the end of the current billing period, in the app or via the Paddle customer portal. After cancellation the free plan remains available. You can delete your account at any time in the account settings.
9. Use of the software
For the term of the contract we grant you a non-exclusive, non-transferable and non-sublicensable right to use the Service as intended within the plan you booked.
10. Prohibited use
- any unlawful use, fraud, spam or misleading content;
- infringement of third-party rights, in particular copyright, trademark and personality rights;
- impairing security or availability (malware, penetration attempts, scraping, circumventing technical limits);
- reverse engineering, resale or redistribution of the Service;
- uploading or processing content for which you lack the necessary rights.
11. Rights in Offervity
The Service including software, documentation, design and trademarks remains our property or that of our licensors. No rights are transferred beyond the usage rights granted here.
12. Your rights in your own data
You retain all rights in your content (for example inquiry texts, customer data, logos). You grant us a limited right to host and process this content solely to provide the Service.
13. AI-generated results
The Service uses AI models to analyse inquiries and draft texts. Results may be incomplete or incorrect and do not replace professional, legal or tax advice. You are responsible for reviewing and approving results – in particular prices and quotes – before using them commercially.
14. Availability and further development
We aim for high availability but do not owe uninterrupted or error-free operation. Maintenance, provider incidents and events beyond our control may cause limitations. We may continue to develop the Service and change features, provided the agreed core functionality is preserved.
15. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, in cases of fraudulent concealment and under the German Product Liability Act. For slight negligence we are liable only for breach of essential contractual obligations and limited to the typical, foreseeable damage. Any further liability is excluded to the extent permitted by law. Mandatory statutory rights remain unaffected.
16. Suspension and termination for misuse
We may suspend access temporarily or terminate the contract for cause in the event of material breaches, payment default, security or fraud risks, or repeated or serious violations of these terms.
17. Changes to these terms
We will notify you of changes in good time. If you do not object and continue using the Service, the amended terms are deemed accepted. Mandatory statutory requirements for changes remain unaffected.
18. Governing law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of your country of habitual residence remain unaffected. Where legally permitted, the place of jurisdiction is the provider’s registered seat.